Ask about a tool

By email

support@mavrora.com · Monday to Friday, 9:00–18:00 CET. We answer within one working day. If you already have an order number, put it in the subject line.

Or use the form

Everything except the message is required, because an answer needs a subject, a country and a way to reach you. Your address is not asked for here – the checkout takes that when you order.

Your name

Email

What is it about Please choose A tool on the site Choosing between tools An existing order A return or a fault Something else

Country

Phone number Anything else (optional)

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I agree that Mavrora may use these details to answer my enquiry, as described in the privacy notice. Send the enquiry

What happens next

1. Your message reaches us and is answered by a person, usually the same working day.
2. If you are choosing between tools, we say which one fits the job – or that none of ours does.
3. When you are ready, the basket and checkout take about a minute.

Choose cash on delivery and nothing is charged before the courier hands you the box. The whole sequence is on how to order.

Post

FLOFUM, S.L., Calle Parcerisa 13, Local 1, 08014 Barcelona, Spain. Please do not send tools back to this address without writing first – returns go to the address we give you with your return number.

Last updated 23 September 2026